Beyond Borders Podcast Episode 039: Overview In this episode, Wayne Bucklar sits down with Armand Aquino and John Hardy from OutsourcingFit, a company that helps global businesses find the right outsourcing partners in the Philippines. Instead of being a BPO provider themselves, OutsourcingFit plays matchmaker, helping clients connect with the BPOs […]
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Beyond Borders Podcast Episode 038: Overview In this episode, we sit down with Justin Pavsic, founder and CEO of Staff Domain, a global offshore outsourcing company helping small and medium businesses access world-class talent from the Philippines and South Africa. Since launching in 2018, Justin has transformed the outsourcing landscape by […]
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Beyond Borders Podcast Episode 037: Overview In this episode, we sit down with Charlotte Alcantara Reyes, the founder and CEO of OVA VIRTUAL, a virtual assistant solutions provider led by a powerhouse team of skilled Filipina professionals. With over 13 years of experience in corporate HR and business development, Charlotte brings […]
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Beyond Borders Podcast Episode 036: Overview In this episode, we sit down with Mirah Paris Macaorao, Operations Manager at Six Eleven Global Services, to explore how this leading Davao-based BPO is helping clients harness the power of data. With over 18 years of industry experience, Mirah shares her insights into how […]
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Beyond Borders Podcast Episode 035: Overview When Richard Croaker founded Profitmaster Global Outsourcing, he knew Aussie accountants needed something a little different from the typical outsourcing setup. So he dug deep — researching the talent pool in the Philippines, the business rules, and how to keep things in line with Australia’s […]
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Beyond Borders Podcast Episode 034: Overview What does it take to build and scale a world-class BPO operation? In this episode, we chat with Chris Mackintosh, COO of Logix BPO, about the future of outsourcing, automation, and global workforce solutions. From launching greenfield operations in new markets to implementing cutting-edge AI […]
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Beyond Borders Podcast Episode 033: Overview Data is everywhere—but how do businesses turn it into actionable insights? In this episode, we explore the power of data aggregation with Mirah Paris Macaorao, Operations Manager at Six Eleven Global Services. With nearly two decades of experience in customer service, sales, and business operations, […]
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Beyond Borders Podcast Episode 032: Overview In this episode, we are joined by Ritchie Tendencia, the founder of CSV Now – an innovative outsourcing company helping small and medium-sized businesses scale their customer support operations at a fraction of the cost without sacrificing quality. Ritchie breaks down how companies can reduce […]
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Beyond Borders Podcast Episode 031: Overview What does it take to build a world-class outsourcing service? Christian Emmanuel Enriquez, Executive VP and Chief of Operations at AZPIRED, joins us to share his insights on scaling businesses, optimizing operations, and leveraging outsourcing for long-term success. AZPIRED isn’t just another BPO—it’s an industry leader, […]
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Beyond Borders Podcast Episode 030: Overview What if you could scale your business globally while maintaining control over quality, efficiency, and costs? In this episode, we sit down with Nerissa Chaux, co-founder of Filta, a leading outsourcing and Employer of Record (EOR) firm that’s helping businesses access the world’s best talent. Nerissa […]
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Beyond Borders Podcast Episode 051: Overview This episode features Andrealiz Uy, CEO of AB Business Support Services, an SEC-registered offshore staffing and process optimization firm based in the Philippines. With 15+ years in operations leadership across customer service, finance, order management, and global service delivery, Andi shares how she transformed […]
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Beyond Borders Podcast Episode 050: Overview In this episode, we sit down with Daniel Breese, General Manager – Growth at ASW Global, an Australian company that’s been helping businesses build and manage high-performing international teams since 2011. Drawing on over 15 years of entrepreneurial experience across retail, events, technology, and […]
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